Intake Coordinator

US-AZ-Chandler
1 day ago(1/15/2018 3:41 PM)
Job ID
2017-1432
# of Openings
2
Category
Customer Service/Support

Overview

INTAKE COORDINATOR 

(Customer Service Representative - Call Center)

 

MY DR NOW

Healthcare Delivered.

Anyone. Anywhere. Anytime.

We make it ridiculously easy and affordable to obtain services that make life better.

 

 

Compensation: $14+/hr DOE

FLSA Status: Non-Exempt

Schedule: Part-Time (must be flexible and willing to work during both week day and weekends)

Hours of Operation: Monday- Friday from 8:00 AM to 8:00 PM and Saturday and Sundays from 8:00 AM to 4:00 PM

 

Are you excelling in your sales role but simply don’t feel passionate about meeting a sales quota?

Do you think you should be able to take care of the caller no matter what?

Do you want to work for a company where your voice will be heard and your ideas taken seriously?

 

We’ve got just the right place for you!

 

We are looking for 2 energetic part time Intake Coordinators to join our team of revolutionary All-Stars! Intake Coordinators will be responsible for providing the first line of extreme customer service to our patients in our call center

Responsibilities

  • Taking inbound patient calls
  • Scheduling appointments
  • Assisting patients with questions and concerns
  • Accurately assessing the patient's needs and assisting accordingly
  • Placing outbound calls to patients in need of care
  • Basic triage of patients over the phone
  • Setting up your team members for success

Qualifications

  • High School Diploma, or GED, required
  • EXTREME customer service skills
  • Able to work autonomously
  • HIPAA compliant environment
  • Personable and able to multi-task
  • Energetic phone voice
  • Great communication skills
  • Bilingual (English/Spanish) a plus, but not required


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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