Patient Care Coordinator

2 weeks ago
Job ID
# of Openings


Patient Care Coordinator (House Calls)

Healthcare Delivered.

Anyone. Anywhere. Anytime.

We make it ridiculously easy and affordable to obtain services that make life better.

Compensation: Non-Exempt, ($14/ hour +)

Benefits: BCBS Health, 401K, PTO, Dental, Vision, Pet Insurance, & Voluntary Life

Schedule: 12 Hour Shifts with rotating weekends

Days of the Week: Monday- Friday from 8:00 AM to 8:00 PM and Saturday and Sundays from 8:00 AM to 4:00 PM

Location: Chandler, AZ (Corporate) 


Starting in 2007, MY DR NOW is a growing provider of healthcare services with 7 busy clinics in the East Valley and West Valley.  And since 2015 our newest division, Provider House Calls, is experiencing a large growth explosion throughout our city and has recently expanded into Tucson and Northern Arizona.  This growth means we need to recruit more operational staff to support these provider services.  Our physicians (MD & DO), nurse practitioners (NP) and physician assistants (PA) that provide the services are growing exponentially and we need you to support our staff to keep providing healthcare services to our patients in our clinics and their homes.


Our company is expanding and is seeking more Patient Care Coordinators to aide us in our upcoming growth plans.  You thrive in a high-pressure environment, embraces change, seeks challenges, drives growth, very professional to their internal clients, courteous and can hit the ground running.  

We are a pet friendly company and allow our employees to bring their pets to work


As a House Calls Patient Intake Specialist, your primary role will mainly be responsible for Intake/Scheduling of House Call appointment requests

  • Handling patient concerns in a prompt manner
  • Scheduling and taking inbound and outbound calls
  • Scheduling referral patients from group homes, assisted living facilities, home health, etc.
  • Perform confirmation calls 
  • Conducts follow up calls to patients including scheduling follow up appointments
  • Facilitates communication between physician, specialists, pharmacies, and others involved in patient care


  • Highly computer proficient - EMR experience a plus!
  • Experience handling a high volume of phone calls with professionalism
  • Excellent listening, oral, written and interpersonal communication skills
  • Experience working in fast-paced environments while continuing to provide EXCELLENT customer service
  • Energetic, personable and able to multi-task
  • Proficient with basic medical terminology- not mandatory but preferred
  • Bilingual (English/Spanish) is a plus


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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