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Collections Representative

Collections Representative

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Patient Financial Services Representative - Collections


Want to get your resume in front of our Director of Revenue Cycle?

Apply TODAY and it's guaranteed to reach their desk!



Healthcare Delivered.

Anyone. Anywhere. Anytime.

We make it ridiculously easy and affordable to obtain services that make life better.




Schedule: Full-Time - Flexible schedule

Compensation: $15-18 PLUS bonus

Benefits: Medical, Dental, Vision, Pet Insurance, Voluntary Life and PTO

Available Locations: Tempe, AZ

Benefits: BCBS Health, 401K, Paid Vacation & Sick Time Off, Dental, Vision, Pet Insurance, & Voluntary Life



Are you a great listener? Creative problem solver? Competitive?

Skilled at overcoming objections?

Do you know how to close a deal?

If so, we have a dream opportunity for you!


MY DR NOW is looking for experienced and talented Patient Financial Services Representative to join our team of revolutionary All-Stars! As a Patient Financial Services Representative you are responsible for managing assigned patient accounts for our out-patient, primary care physician client, MY DR NOW.


  • Reviewing claim(s) to ensure proper payment was made by the insurance company
  • Locating and updating the most up-to-date patient demographics
  • Negotiating with patients to settle outstanding debts
  • Scheduling and reviewing patient payments
  • Scheduling the patient’s next appointment(s)
  • Reviewing patient details with the MY DR NOW front office team(s)


  • Demonstrated ability to provide exceptional customer service
  • Demonstrated ability to address difficult situations and resolve conflict with ease, poise, and tact
  • Working knowledge of medical terminology,
  • Great listener
  • Ability to close the deal
  • Creative problem solving abilities
  • Ability to perform billing functions via Electronic Medical Record (EMR) system
  • Ability to perform multi-tasks accurately, efficiently, and quickly
  • Ability to perform in a fast-paced environment
  • Ability to work effectively in a team
  • Type at least 35 wpm
  • Bilingual in the Spanish and English language, ideal


Want to get your resume in front of our Director of Revenue Cycle?

Apply TODAY and it's guaranteed to reach their desk!


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.