Collections Representative

2 weeks ago
Job ID
# of Openings


Patient Financial Services - Collections



Healthcare Delivered.

Anyone. Anywhere. Anytime.

We make it ridiculously easy and affordable to obtain services that make life better.

Compensation: Non-Exempt ($16/hr. +), plus monthly bonuses

Benefits: BCBS Health, 401K, PTO, Dental, Vision, Pet Insurance, & Voluntary Life

Schedule: Full-Time, Flexible Schedule during hours of operations

Location: Chandler, AZ (Corporate Office)


Starting in 2007, MY DR NOW is a growing provider of healthcare services with 7 busy clinics in the East Valley and West Valley.  And since 2015 our newest division, Provider House Calls, is experiencing a large growth explosion throughout our city and has recently expanded into Tucson and Northern Arizona.  This growth means we need to recruit more operational staff to support these provider services.  Our physicians (MD & DO), nurse practitioners (NP) and physician assistants (PA) that provide the services are growing exponentially and we need you to support our staff to keep providing healthcare services to our patients in our clinics and their homes.


Our company is expanding and is seeking (5) new Patient Financial Services (Collections) in our upcoming growth plans.  You thrive in a high-pressure environment, embraces change, seeks challenges, drives growth, very professional to their internal clients, courteous and can hit the ground running.  

We are a pet friendly company and allow our employees to bring their pets to work


  • Reviewing claim(s) to ensure proper payment was made by the insurance company
  • Locating and updating the patient demographics
  • Negotiating with patients to settle outstanding debts
  • Scheduling and reviewing patient payments
  • Scheduling the patient’s next appointment(s)
  • Reviewing patient details with the MY DR NOW front office team(s)


  • Consistently provide exceptional customer service
  • Address difficult situations and resolve conflict with ease, poise, and tact
  • Working knowledge of medical terminology
  • Creative problem solving abilities
  • Ability to perform billing functions via Electronic Medical Record (EMR) system
  • Ability to perform multi-tasks accurately, efficiently, and quickly
  • Ability to perform in a fast-paced environment in a team setting
  • Type at least 35 wpm or more
  • Bilingual in the Spanish and English is a plus


Submit your application TODAY!!


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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